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PEOPLE

Learning & Development

UNDERSTAND

U

Conduct Interviews & Review Data

NAVIGATE

N

Identify Root Causes/Industry Standards & Develop Tailored Solutions

IMPLEMENT

I

Unlock Onboarding & Training

TRACK

T

Track Progress

YIELD

Adjust & Standardize

Y

Using the UNITY framework, let's explore a specific scenario that may keep you up at night...

Scenario

Work quality is inconsistent as employees take a long time to onboard and fully engage with the new role.

01

Conduct Interviews & Review Data

  • Conduct a thorough needs assessment to understand the current challenges in work quality, onboarding, and development.

  • Engage with employees, managers, and HR personnel to gather insights into their experiences and identify pain points.

  • Analyze available data, including employee performance metrics, onboarding processes, and training programs.

  • Gain an understanding of the organization's training and development objectives and budget.

02

Identify Root Causes/Industry Standards & Develop Tailored Solutions

  • Identify the root causes of inconsistent work quality, lengthy onboarding, and development gaps.

  • Research industry best practices and successful approaches to onboarding and ongoing employee development.

  • Develop tailored solutions to address the identified challenges, including redesigning onboarding processes and creating structured development programs.

  • Identify opportunities for mentorship roles and engagements.

03

Unlock Onboarding & Training

  • Create a detailed plan for implementing the recommended solutions, outlining timelines and responsibilities.

  • Collaborate with HR and training teams to redesign onboarding processes, ensuring efficiency and effectiveness.

  • Launch training initiatives that enhance comprehension and support ongoing employee development (for team and/or individual if applicable). 

  • Develop onboarding scorecard to easily track trends.

04

Track Progress

  • Continuously monitor the effectiveness of the new onboarding processes and training programs by tracking key performance indicators.

  • Evaluate the impact of the implemented solutions on work quality, onboarding efficiency, and employee development. 

  • Establish a feedback mechanism to collect input from employees and managers, allowing for adjustments and improvements.

05

Adjust & Standardize

  • Conduct a post-implementation assessment to measure the success of the solutions and identify areas for refinement. 

  • Apply lessons learned from the post-implementation assessment to refine onboarding processes and training programs continuously.

  • Provide ongoing support to ensure the sustained effectiveness of the solutions and adapt them as needed.

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